Terms of Service.
Plain-English. Indian law.

1. The agreement

These Terms are a legal agreement between you (“you”, the “Customer”) and Global Synapse Technologies, a private limited company registered in Delhi, India (“LexVio”, “we”, “us”). They apply to your use of LexVio.ai, our mobile and web applications, browser extensions, APIs, and any related services (the “Service”).

2. Eligibility

You must be at least 18 years old and competent to contract under the Indian Contract Act, 1872. If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

3. Your account

• You must provide accurate, current information when creating an account.
• You are responsible for all activity under your account and for keeping your credentials confidential.
• Notify us immediately at support@globalsynapsetech.com if you suspect unauthorised access.
• We may suspend or terminate accounts that violate these Terms, applicable law, or are inactive for an extended period.

4. Subscription plans, billing, and renewals

• Paid plans renew automatically at the end of each billing period until cancelled.
• All fees are quoted in INR and exclusive of taxes. GST at the applicable rate (currently 18%) is added at checkout and reflected on every tax invoice.
• You may upgrade, downgrade, or cancel from your account settings. Cancellations take effect at the end of the current billing period.
• Refunds are governed by our Refund Policy.
• We may change pricing with at least 30 days' notice. Existing prepaid periods are honoured at the original price.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful, fraudulent, or harmful purpose.
• Upload content you do not have the right to share, or which infringes another party's IP, privacy, or confidentiality.
• Attempt to reverse-engineer, scrape, decompile, or circumvent the Service's security or rate limits.
• Use the Service to train a competing AI model or to build a competing product.
• Resell, sublicense, or white-label the Service except under a written enterprise agreement.
• Misrepresent AI output as legal advice or as the work product of a qualified advocate.

6. AI output — what LexVio is and isn't

LexVio uses artificial intelligence to analyse contracts, generate suggestions, and surface relevant case law. AI output may be inaccurate, incomplete, or out-of-date. You are responsible for reviewing AI output before relying on it.

LexVio is not a substitute for a qualified advocate.For high-stakes transactions — M&A, regulatory investigations, litigation — you should obtain advice from an enrolled member of a State Bar Council. Our advocate marketplace is provided as a referral service; we are not the advocate-of-record on any retainer.

7. Intellectual property

• Your content stays yours. You retain all rights to documents, queries, and material you upload or generate.
• You grant LexVio a limited licence to host, process, and display your content solely to operate the Service for you.
• The Service itself — software, models, designs, documentation — is owned by LexVio and protected by IP law. We grant you a non-exclusive, non-transferable licence to use it during your subscription.
• AI output generated for you is delivered to you free of any LexVio claim of ownership, subject to the underlying model providers' terms.

8. Confidentiality

We treat the content you upload as Confidential Information. We do not access, read, or share it except (a) as required to operate the Service, (b) with your authorised users, (c) for security/abuse investigations, or (d) under compelled legal disclosure. See Privacy Policy.

9. Service availability

We target 99.9% monthly uptime, excluding planned maintenance, force majeure, and integrations beyond our control. Status: /status. We do not guarantee uninterrupted service. For enterprise customers, written SLAs may be negotiated separately.

10. Disclaimer of warranties

The Service is provided “as is” and “as available”. To the maximum extent permitted by Indian law, LexVio disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy of AI output, and non-infringement.

11. Limitation of liability

To the maximum extent permitted by law, LexVio's aggregate liability arising out of or related to the Service shall not exceed the greater of (a) ₹10,000 or (b) the fees you paid us in the 12 months preceding the claim. We shall not be liable for indirect, incidental, consequential, special, or exemplary damages — including loss of profits, data, or reputation — even if advised of their possibility.

Nothing in these Terms limits liability that cannot be limited under Indian law (e.g. fraud, wilful misconduct, gross negligence).

12. Indemnity

You agree to indemnify and hold LexVio harmless from any third-party claim arising out of (a) your breach of these Terms, (b) your content infringing IP or privacy rights, or (c) your unlawful use of the Service.

13. Termination

• You may cancel at any time. Your access continues until the end of the current billing period.
• We may suspend or terminate your account for breach, non-payment, or applicable law, with prior notice where reasonable.
• On termination, your content is deleted per the retention schedule in our Privacy Policy. You may export data before termination using in-app tools.

14. Governing law and dispute resolution

These Terms are governed by the laws of India. The courts at Delhi shall have exclusive jurisdiction over any dispute. Either party may at its option refer the dispute to arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator seated in Delhi, in English.

15. Changes to these Terms

We may update these Terms. Material changes will be notified by email and posted here at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

16. Miscellaneous

• Entire agreement. These Terms together with our Privacy Policy, Refund Policy, and any plan-specific addenda constitute the entire agreement between you and LexVio.
• Severability. If any provision is found unenforceable, the remainder continues in force.
• Assignment. You may not assign these Terms without our prior written consent. We may assign in connection with a merger, acquisition, or sale of assets.
• No waiver. A failure to enforce a provision is not a waiver.
• Notices. Send legal notices to info@globalsynapsetech.com.